Aq990 Privacy Policy

Welcome to aq990's Privacy Policy. This policy explains how we collect, use, store, and protect your personal information when you use aq990's website, mobile app, or other digital services.

Aq990 believes privacy is a fundamental right. We are committed to handling your data with the utmost care and responsibility. This Privacy Policy is aligned with international data protection laws and GDPR guidelines.

"Personal information" refers to any data that can directly or indirectly identify you — such as your name, email address, phone number, or IP address. aq990 uses this information only for specified purposes and does not collect any data beyond what is necessary.

Aq990 collects your information in several ways. Below is a detailed breakdown of what types of data are collected and under what circumstances:

Aq990 uses collected data solely for the specific purposes listed below. Under no circumstances is data used for any other purpose:

• Account Management: To support registration, login, password recovery, and account security.
• Payment processing: To process deposits, handle withdrawals, and maintain transaction history.
• Identity Verification (KYC): To comply with legal obligations related to fraud prevention, age verification, and anti-money laundering.
• Customer Support: To resolve your complaints, questions, or issues.
• Service Improvement: To enhance the platform experience and introduce new features.
• Responsible Betting: To detect unusual betting behaviour and provide timely support to members.
• Legal Compliance: To submit required reports to regulatory authorities.

Aq990 never shares your data with third parties for profiling or targeted advertising. All our marketing activities are conducted directly through aq990's own channels.

Aq990 does not sell your personal data to third parties. However, limited information may need to be shared in specific circumstances:

• Payment Partners: Information required to process transactions via bKash, Nagad, Rocket, bank transfer, and similar methods is shared with the relevant partners. These partners are bound by strict confidentiality agreements.
• KYC Verification Services: Necessary information may be shared with licensed third-party verification providers for identity verification purposes.
• Legal Authorities: If legally required to disclose information under a court order or government directive, we will comply accordingly.
• Fraud Prevention: Limited data may be shared with industry-wide fraud prevention and anti-money laundering networks.

In the event of a business merger or acquisition involving aq990, member data may be transferred to the new entity. Members will be notified in advance by email and may request deletion of their data.

Aq990 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may prevent core features such as login and payments from functioning properly.

Aq990 has implemented industry-leading technical and organizational measures to protect your data. Our security framework is regularly updated and tested.

• 256-bit SSL/TLS Encryption: All data transfers across the website and app are encrypted.
• Database Encryption: Sensitive data at rest is encrypted with AES-256.
• Two-Factor Authentication (2FA): 2FA can be enabled for an extra layer of account security.
• Firewall & DDoS Protection: Active cyber-attack prevention measures at the server level.
• Regular Security Audits: Third-party security experts conduct penetration tests twice a year.
• Restricted Access Controls: Staff can only access information necessary for their specific job responsibilities.
• Data Backup: All data is regularly stored in encrypted backups.

Aq990 does not retain any data longer than necessary. The retention periods for different types of information are outlined below:

• Account Information: For the duration of active membership and 5 years after closure (as required by law).
• Transaction Records: 7 years (in accordance with international financial regulations).
• KYC Documents: 5 years after verification.
• Betting History: 3 years.
• Customer Support Records: 2 years.
• Cookies & Session Data: Up to 2 years, or until the browser session ends.

As an aq990 member, you have several important rights over your personal data. We respect these rights and make it easy for you to exercise them.

Aq990 is an adult betting platform. No one under the age of 18 is permitted to use our services.

• Age is verified at registration, and identity is confirmed through the KYC process.
• If any minor's data is found in our system, it will be deleted immediately and the account will be closed.
• Aq990 does not knowingly collect or process data from anyone under the age of 18.
• If a parent or guardian has concerns, they may contact support@aq990.ws to request immediate account closure.

Aq990 may update this Privacy Policy from time to time. Reasons for changes may include new legal requirements, technological updates, or expansion of services.

• For significant changes, members will be notified in advance via their registered email address.
• The date of any change will be noted at the top of the page under "Last Updated".
• Continued use of the service after the notice period will be considered acceptance of the updated policy.
• If you disagree with the updated policy, you may request to close your account.

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:

When submitting your request, please use your registered email address and clearly state the subject. This will help us process it faster.